Managing a team of people at the office is relatively easy. You set up a chat app and away you go. However, managing people in the field is considerably more difficult. People don’t have the luxury of sitting at their computers, typing messages to each other. They have to find other ways to communicate. Find out how below.
In the past, managers were sceptical of remote working. They saw it as a way for people to slack off and not really put their full effort into what they were doing.
However, as the structure of the economy changes due to the pandemic, attitudes are adjusting. Now managers can see the value of building remote teams - and using new cultures to help them do it.
The key here is to keep communication channels open between the head office and the people on the ground. Companies need to ensure communication transparency and use suitable software solutions that everyone can stay in touch with. Those out in the field should feel like they are members of the head office, even if they aren’t physically there themselves.
Get The Right Equipment
The next step is to use the right tools for the job. Start by using the correct field management software for your business model. This makes it easy to send instructions to workers in the field without having to continually dedicate staff at the HQ to the task.
The next step is to use workforce tracking and scheduling. Again, you can usually do all of this through remote workforce cloud-based services.
You may also want to equip your workers with handheld communication radios. These allow them to communicate with each other when traditional internet access is not available. Companies using such devices need to ensure that they can fall back on two way radio repair, should they require it.
Schedule Calls And Meetings
Don’t leave your staff in the lurch, wondering what’s going on. That can make them feel disengaged. Instead, schedule regular calls and meetings with them so that you can keep channels open and make them feel like a bona fide part of the company. Calls and meetings are a great way to hold employees accountable and improve productivity.
Ensure That Everyone Understands The
Company’s Goals
Making sure that everyone understands your company’s goals is vital for keeping them on the same page. If employees aren’t quite sure what they’re working towards, they may not act in the best interests of the company.
The trick here is to regularly communicate your goals and intentions to remote employees. Keep providing them with the same message so that, eventually, it becomes unconscious for them. Over time, they will start naturally acting in your brand’s best interest.
Moreover, you also need to help your employees achieve your brand goals. Don’t sit by passively expecting them to muster the resources themselves. Instead, actively provide them with assistance. This will encourage them and give them the impression that you really do care about their capacity to do good work.
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